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Do you have a problem installing the printer driver?
“I’m trying to install a printer on a Windows XP SP3 computer and I get the following message:” The printer driver has not been installed. The computer can not create a file if this file already exists. ”
This happens when a computer user has attempted to install an old DeskJet (LPT) and a new DeskJet (USB) on their computer.
It seems that the old printer driver is causing problems. The suggestion is to first try to uninstall the old driver and install the new driver, check if the error recurs. Otherwise, try to install it in a different path, but do not use the default installation path. And DeskJet (LPT) can also be installed with standard Windows drivers.
To uninstall the old driver: Go to Startup, click on “Printers and Faxes” in Control Panel -> choose “File” menu in pop-up window, select “Server Properties” and remove the old driver in the tab ” Driver “(you will see a list of the printer drivers you have installed on the computer) -> click the driver corresponding to the printer you are trying to install in the box and click” Remove “to begin ,
Then shut down all open windows and restart the computer. Then reinstall the printer.
If you are using printer installation CDs / disks, check to see if they are Windows XP. If this is an old printer that you are trying to install, the disk may not contain the drivers for XP.
The best way to install a printer driver for Windows XP users is simply to use the Add Printer wizard in the Printers and Faxes window. Do not use an installation disk. Windows XP has the most printer drivers listed. If the driver is not listed, you must find the Windows XP driver from the Internet.